XX99 Bet FAQ – Answers to All Your Questions

Each person may only register one account. Creating multiple accounts using the same NID, mobile number, or email address is strictly prohibited and may result in all associated accounts being suspended.

Before your first withdrawal, you'll need to upload a photo of your National ID (NID) or passport along with a selfie. Verification is typically completed within 24 hours.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password — the whole process takes just 2 minutes.

Email us at support@xx99bet.ws or in the Help Center reach out via live chat. Our team typically reviews and resolves the issue within 24 hours.

After logging in, click the "Deposit" button. Select your preferred method — bKash, Nagad, or Rocket — enter the amount, and follow the instructions. Your balance is usually updated within 5 minutes.

The minimum deposit is ৳100 (one hundred BDT). This limit may vary slightly by payment method, but most options start from ৳100.

Balance is usually credited within 5–10 minutes. If it takes longer than 15 minutes, please contact us with your transaction reference number Live Support Contact us and we'll verify and credit your balance promptly.

Mobile banking (bKash, Nagad, Rocket) is currently the fastest and most convenient option. Direct bank transfer is also available, though it takes a bit longer. For more details, in the Help Center Ask us.

Withdrawals via bKash and Nagad are typically processed within 15–30 minutes. During peak hours, it may take up to 2 hours. Requests made between midnight and 6 AM may take slightly longer.

The minimum withdrawal is ৳300 and the daily maximum is ৳5,00,000. Higher limits apply for VIP members. Account verification (KYC) must be completed before any withdrawal.

Withdrawals can be cancelled while still in "Pending" status. Once the status shows "Sent", cancellation is no longer possible. To cancel quickly, Live Support Contact us.

XX99 Bet does not charge any fees for withdrawals. However, mobile banking operators (bKash, Nagad) may apply their own service charges, which are outside XX99 Bet's control.

registering Your welcome bonus is automatically credited on your first deposit. For bonus amounts and terms, on the Promotions page View details.

Each bonus has its own rollover requirement. Typically, you must wager the bonus amount a set number of times before you can withdraw. For exact terms, on the Promotions page or in the Terms & Conditions View.

Share your account's referral link with friends. When a friend registers and makes their first deposit, both of you will receive a bonus. For more details, on the Promotions page View.

Expired bonuses are automatically cancelled, so check the expiry date on each bonus and use it in time. You can find expiry details on the Promotions page.

Live Betting means placing wagers on a match in real time as it's happening. Log in and Sports Go to the section, select an ongoing match, and place your bet at your preferred odds. Odds change in real time, so act quickly.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, the bet amount is typically refunded. For more details, in the Terms & Conditions Read.

Bet on all major sports worldwide, including cricket, football, tennis, badminton, and kabaddi. Sports & Sports Events View the full list on the page.

Log in and Lottery Go to the section, choose your preferred lottery, and purchase a ticket. Draw results will be automatically sent to your account, and any winnings will be credited to your balance instantly.

Yes. We use 256-bit SSL encryption. All your data is stored on secure servers and is never shared with third parties. See our in the Privacy Policy Read.

Go to the "Security" section in your account settings and enable "Two-Factor Authentication." An OTP will be sent to your registered mobile number each time you log in. This is highly effective at keeping your account secure.

Change your password immediately and enable 2FA. Then notify us at support@xx99bet.ws. Our security team will review your account activity.

Our support team is available 24/7. Get instant assistance via live chat in Bengali. in the Help Center or email us at support@xx99bet.ws.

Help Center Let us know via live chat or at support@xx99bet.ws. We take every complaint seriously and will respond within 48 hours.

Enter your code in the "Voucher Code" field when making a deposit. If the code is valid, the discount or bonus will be applied automatically. on the Voucher page You can view all active codes.